
Truthy WiFi Manager
Run your WiFi business from your phone; manage customers, track payments, and automate renewal reminders in one app.
Small and medium-sized WiFi ISPs in Uganda rely on WhatsApp chats, notebooks, and spreadsheets to manage hundreds of customer subscriptions — leading to missed renewals, revenue leakage, and hours wasted chasing payments every month.
Truthy WiFi Manager gives ISP operators a single mobile app to register customers, track subscription expiry dates, record payments, and automatically send WhatsApp or SMS renewal reminders — reducing churn and eliminating manual follow-up.
About this product
Truthy WiFi Manager is a complete business-management platform built specifically for WiFi Internet Service Providers (ISPs) operating in East Africa. Whether you run a neighbourhood hotspot or serve hundreds of households across multiple zones, Truthy WiFi Manager brings every aspect of your subscriber operations into one powerful, offline-ready mobile application.
Dashboard & Analytics
The moment you open the app you see what matters most: how many customers are active, how many subscriptions are expiring today or this week, and what revenue you have collected this month. The interactive revenue chart lets you filter by time period and spot trends at a glance. A live Android home-screen widget keeps those key numbers visible without even opening the app. Customer Management Add new subscribers in under a minute — capturing name, phone number, plan type, WiFi credentials, and subscription dates. Search, filter, and navigate hundreds of customers with instant results. Drill into any customer to see their full subscription timeline, payment history, downtime log, and referral activity. Manage inactive customers separately and reactivate them with a single tap. Payment & Billing Record payments against billing cycles, view monthly totals, and generate professional PDF receipts that can be shared directly from the app. Billing-cycle summaries give you a clear picture of recurring revenue. Automated Renewal Reminders Never miss a renewal again. Schedule WhatsApp or SMS reminders to go out 3 days, 1 day, and on the day of expiry. The notification centre shows all pending and sent reminders so nothing slips through. Referral Programme Grow your subscriber base organically. Each customer receives a unique referral code. When a friend signs up using that code, the referrer earns free service days — tracked automatically in the app and visible on the customer detail screen. Customer Self-Service Portal Every customer gets a personalised, shareable web link they can open on any browser. The portal shows their current WiFi credentials, subscription status, payment history, referral code, and a contact support section — reducing inbound support calls dramatically. Retention & Downtime Tracking Monitor churn and re-activation trends on the Retention screen. Log service downtime incidents per customer so you have a fair and transparent record when issuing compensations. Security & Reliability Operators authenticate with email/password plus optional biometric unlock. Data is synced to Firebase Firestore with offline support, so the app keeps working even when your own internet is temporarily unavailable.
Key Features
- Real-time dashboard with active customer count, expiring subscriptions, and monthly revenue overview
- Full customer lifecycle management: add, edit, activate, deactivate, and search customers
- Subscription expiry tracking with colour-coded urgency (days remaining or overdue)
- Automated renewal reminders via SMS and WhatsApp Business to customers before expiry
- Payment recording with billing-cycle history, monthly totals, and PDF receipt generation
- Referral programme — customers earn free service days for each successful referral, tracked in-app
- Downtime logging per customer with date-stamped records and compensation tracking
- Retention analytics showing churn rate, re-activation trends, and active-customer growth over time
- Android home-screen widget displaying live subscriber count, expiring count, and monthly revenue
- Customer self-service web portal — customers view WiFi credentials, payment history, and referral code via a shareable link
- Biometric authentication (fingerprint / face unlock) for secure operator login
- Offline-capable with local data store; syncs to Firebase Firestore when connectivity is restored
Results & Outcomes
After deploying Truthy WiFi Manager, a pilot ISP operator in Kampala eliminated paper-based renewal tracking entirely within the first two weeks. Automated WhatsApp reminders reduced subscription lapses by more than 40%, and the operator reported recovering an estimated UGX 200,000 per month in previously missed renewals. The customer self-service portal cut inbound support messages by over half, freeing the operator to focus on growing the subscriber base rather than answering routine queries.
>40%
Reduction in subscription lapses
UGX 200K+
Monthly revenue recovered
>50%
Reduction in support messages
<1 min
Time to onboard new customer
Estimated cost
Free (ad-supported)
Available on
Currently in open beta — contact us to participate.