Custom Delivery & Ordering App
A fully brandable Flutter delivery and ordering app for restaurants, cafés, cloud kitchens, and any food-service establishment.
Food-service businesses — restaurants, cafés, cloud kitchens, and caterers — need a professional digital ordering channel but are stuck choosing between generic third-party platforms that take large commissions, charge per-order fees, and offer no ownership of customer data or branding.
Truthy Systems builds a fully white-labelled delivery and ordering app, deployable on iOS, Android and web, that gives any food-service establishment complete ownership: their branding, their menu, their customer data, and their analytics — with no ongoing platform commissions. The same codebase is reconfigured per client, cutting delivery time significantly compared to building from scratch.
About this product
The Custom Delivery & Ordering App by Truthy Systems is a production-ready, white-label Flutter application built for any food-service establishment that wants to own its digital ordering channel — without paying third-party platform commissions or surrendering customer data.
What It Does
The app gives a restaurant, café, cloud kitchen, or catering business a fully branded ordering experience across Android and web. Customers browse a dynamic menu organised by categories, see active promotions and today's specials, add items with custom modifiers, and check out in seconds — choosing between delivery, pickup, or dine-in. Orders flow instantly into the kitchen via a dedicated Kitchen Display System screen, and can be assigned to drivers with live status updates tracked all the way to the customer's door.
Built to Be Customised
Every client deployment starts from the same battle-tested codebase. Truthy Systems swaps in the client's logo, brand colour, Firebase project, and Google Maps API key — and the app is ready. Menu items, categories, promotions, and pricing are all managed through the admin dashboard without touching code.
Who It's For
The app is designed for any food-related establishment that:
- Takes delivery or pickup orders
- Has a kitchen team that needs a real-time order queue
- Wants to run loyalty programmes, scheduled orders, or group orders
- Needs trackable QR codes and marketing links for tables and campaigns
- Requires financial reporting without relying on a third-party POS
Operational Backbone
Behind the customer-facing menu sits a full operations suite: a role-based admin panel, real-time business accounting with payment method breakdowns, ESC/POS network printing for kitchen and receipt tickets, FCM push notifications, and a visit analytics system that tracks how customers arrived — whether via QR code, WhatsApp link, Telegram, direct URL, or paid campaign
Key Features
- Multi-mode ordering — Customers choose Delivery, Pickup, or Dine-In at checkout; each mode triggers the appropriate flow (address input, table number, or simple confirmation)
- Real-time Kitchen Display System (KDS) — Dedicated kitchen screen streams live orders; staff mark tickets through the full status pipeline with audio/notification alerts on each new order
- Driver management & live delivery tracking — Admin assigns available drivers per order; driver screen shows live task list; customers see order status update in real time
- Role-based access control — Four roles (Admin, Cashier, Chef, Driver) each see only the dashboard modules and actions relevant to their function; enforced server-side
- Group ordering — Customers create a shared cart session; participants add their own items independently; a single combined order is placed and paid for together
- Scheduled orders — Customers pick a future date and time for delivery or pickup; the system queues the order and surfaces it to the kitchen at the right moment
- Loyalty points system — Points accumulate per order; customers redeem them as partial payment at checkout via the dedicated loyalty points payment widget
- Personalized recommendations engine — Surfaces suggestions based on category interest, order history, popularity, and seasonal relevance directly on the menu home screen
- Promotions & specials — Admin manages scrollable promo banners (with deep-link URLs) and time/date-scheduled specials that appear in a dedicated section on the customer menu
- QR code & trackable link generator — Admin generates QR codes and campaign-tagged deep links for tables, physical marketing, WhatsApp, and Telegram; visit attribution is tracked per source
- Business accounting dashboard — Date-range-filtered financial summary across revenue, order count, and payment method breakdown (Cash, MTN Mobile Money, Airtel Money, Card) with exportable order list
- ESC/POS network printing — Kitchen Order Tickets (KOT) and customer receipts print automatically to networked ESC/POS thermal printers; printer IP configurable per deployment
Results & Outcomes
After deployment, the client moved all takeaway and dine-in orders off phone calls and third-party platforms onto their own branded channel. The kitchen team replaced a paper ticket system with a real-time digital display, reducing miscommunications and order errors during peak hours. Management gained a live financial dashboard — filtered by date range, shift, and payment method — that previously required manual end-of-day reconciliation.
3 (Delivery, Pickup, Dine-In)
Order modes supported
4 (Admin, Cashier, Chef, Driver)
User roles
4 (Cash, MTN, Airtel, Card)
Payment methods
3 (Android + Web + iOS)
Platforms
Available on
This product is fully live and available for deployment.